FAQs

How do I book?
Can I extend my package?
What does hosted mean?
I want to do some Park, Powder and Piste... is this possible?
There are a few of us with different goals/abilities...is this a problem?
Can you help me find flights within New Zealand?
What visa's or passports do I need to travel to New Zealand?
Do I need travel insurance to travel with Park Powder Piste?
What's the weather going to be like during the trip?
What do the prices include/exclude?
What gear do I need to bring?
Do you make provisions for special dietary needs?
Will I have access to the Internet during the trip?
How can my friends and family contact me in case of an emergency?
What is the minimum drinking age?
What's the currency in New Zealand and where can I change money?


How do I book?

Head to our bookings page and fill in all of the fields in the Book Now yellow box. Once received, we’ll charge you credit card the deposit amount and email you a receipt once the funds have cleared. All bookings need to be made individually and the comments field can be used to mention if you are travelling as a group.

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Can I extend my snow package?

Yes, we are extremely flexible and can extend your snow package duration by any number of days.
We can also arrange just a few extra days of lift passes or an extra days Heliski for example.  Just let us know what you need and we’ll give you a competitive quote within 48 hours, usually much less.

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What does hosted mean?

With a hosted package our friendly crew will meet and greet you upon arrival in Queenstown, help you organise your rentals and lift passes and fill you in on which are Queenstown’s best retail outlets, bars and restaurants. We aim to deliver an incredible Queenstown ski and snowboard experience.

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I want to do some Park Powder and Piste... is this possible?

Absolutely!  Tailor making an all-round Snowboard or Ski package is no problem at all, even if you want to make changes while you are here with us.  This will usually have no impact on the price you pay, (unless you want to include Heliski or Heliboard days as an extra part of your package), but will determine to which mountains that we take you in order to satisfy your snow needs.

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There are a few of us with different goals/abilities...is this a problem?

No!  Whether Skiing or Boarding, we will take you to resorts which have a variety of terrain and cater for all of your individual needs, and with included tuition from beginners to advanced you can be confident that we have you covered.

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Can you help me find flights within New Zealand?

Depending on your airport of origin, your international flight will arrive either direct into Queenstown, or alternatively into Christchurch where you will need to organise an additional internal flight.
We are happy to help you find the affordable options for both domestic and international flights, simply advise us  where you intend to fly from and we’ll get back to you with some options.
For domestic NZ flights check out the following;

Air New Zealand - www.airnz.co.nz
Jet Star - www.jetstar.co.nz 

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What visa's or passports do I need to travel to New Zealand?

All visitors to New Zealand must carry a passport that is valid for at least three months beyond the date you intend to leave the country.
Visitors from most of the world including Europe and the United States who intend to stay for less than three months do not require a visa. If you want to stay longer than three months, or your country of origin does not have a visa waiver agreement with New Zealand, then you will need to apply for a Visitor's Visa. Click on the following link to see the New Zealand immigrations official "Guide to Visiting New Zealand". 
http://www.immigration.govt.nz/migrant/general/formsandfees/formsandguides

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Do I need travel insurance to travel with Park Powder Piste?

Travel insurance is essential for all Park Powder Piste itineraries.  Insurance must indicate that you have cover for at least all Medical Expenses and Emergency Repatriation.  Please see the essential info section for more details. 
World Nomads provide excellent snow insurance for customers all around the world and can be found at:  www.worldnomads.com

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What's the weather going to be like during the trip?

Please refer to our dedicated NZ Snow & Weather page for general info, links to the latest weather forecasts and real time snow cam images.

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What do the prices include/exclude?

Airport shuttles and daily mountain transfers are included and provided by Park Powder Piste or one of our selected transport operators.
For your accommodation we have selected comfortable, clean, centrally located hostels with ensuite rooms.  Upgrades to apartments or hotels can also be arranged, just let us know your budget.
Breakfast will be provided for you at your accommodation.
You will need to self-cater for luch and evening meals although we’ll give you great options for cheap drinks and meal deals with our partners in town.
Although you may prefer to bring and use your own equipment, our packages do include premium ski and board rental from our sponsors Burton and Rossignol.   For those Heli-skiing or Heli-boarding you may need to pay an extra $25.00 per day for suitable backcountry ski’s or boards to keep you on top of the powder!
We also include a Park Powder Piste tour t-shirt for you to wear with pride.

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What gear do I need to bring?

Realistically you just need to prepare for a regular snow holiday and wintery weather, so plenty of warm clothing including thermals and a beanie.  If you are not bringing your own ski or snowboard equipment with you then you will be fitted with your rentals here in Queenstown,   which encompasses mountain hardwear and not clothing.  For those partaking in a camp with any park elements, a HELMET IS MANDATORY.   Helmets can be rented if necessary although we would strongly recommend that you buy your own for comfort and safety. Body armour cannot be rented but can be bought locally in Queenstown.
For heli-skiing & heli-boarding , beacons, shovels and probes are included with training given for their use in backcountry avalanche scenarios.

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Do you make provisions for special dietary needs?

We can make provisions for any special dietary needs. Once you make a booking please provide details on the booking form of any special diet or other requirements you might have for your breakfasts. This is your holiday and we will do all we can to cater to your needs. We are familiar with some common dietary requirements. Examples that we can work around include: vegan (no meat or animal products); vegetarian (no meat products); pescatarian (vegetarian, but eat fish); no red meat (eat chicken & fish); gluten intolerant (no wheat, bye, barley or oats); lactose intolerant (no dairy products). Please be aware that you will still need to notify us of such dietary requirements.

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Will I have access to the Internet during the trip?

Yes.  You will have access to the Internet at your accommodation which will either be prepaid WiFi or stand-alone PC’s.

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What is the minimum drinking age?

18 years at the time of print. Proof of age is often required

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What's the currency in New Zealand and where can I change money?

The currency in New Zealand is the New Zealand dollar. Please click here for any currency conversions you need to do. You can exchange money at the airport, for a small fee or at any bank for no charge. Credit cards can be used at most places except for more remote locations and generally have good exchange rates, slightly behind them are travellers checks.

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